Procedure Plan - COVID-19

Procedure plan for the prevention of the risks of infection of Covid-19

 

This plan will be updated regularly according to new public health directives.

It will be sent by email to customers who already have a reservation to inform them of the measures now in force and also published on the Facebook page and the company’s website.

 

1 / Before the arrival of visitors

The visitor will settle into his accommodation independently, avoiding contact with other people or with objects as much as possible. So in addition to this procedural plan, he will receive by email:

  • a site map sheet

  • a sheet specifying the procedure to follow to go from the reception to his accommodation with cell number to be contacted in case of questions

  • a sheet on waste sorting management

  • a sheet on the measures to be observed regarding the Covid-19 prevention including a commitment to respect these measures to sign and return to us

  • if he wishes to do activities, he should consult the details on our website HERE and contact us by email or phone for any questions

 

2 / At the reception

  • the reception will be closed to prevent spread of the virus

  • all monetary transactions must be made by contactless credit card

  • the visitor will come to take his ”ecolobag” bag at the entrance of the reception area which will contain the various trash bags as well as a sheet signaling the visitor to leave the accommodation clean after their departure, to bring back their waste while respecting sorting, as well as basic hygiene measures to prevent Covid-19

  • a phone will be available with a Purell dispenser, a box of disinfectant wipes and a bin next to it with a sign telling the visitor to disinfect their hands, then the phone before use

  • a business card and flyer display from Les Toits du Monde will be available next to the phone with a poster warning the visitor to disinfect their hands before using

  • two spaces will be reserved for the trolleys: one for the trolleys already disinfected and ready for a new use and another for the trolleys which have been used and which must be subjected to disinfection

  • the trash container lids must remain open to avoid any unnecessary handling of the bins

  • a power outlet will be available outside the reception area to charge visitors’ phones with a poster warning the visitor to disinfect their hands, then the outlet before use

  • the dry toilet will be available with a Purell dispenser inside, with a poster outside telling the visitor to disinfect their hands at the reception before using the toilet

 

3 / In the accommodation

  • access to accommodation will be limited to a maximum of four people.

  • a Purell dispenser and a cleaning product will be left available to the customer

  • pillows and curtains will be removed

  • bedding rental will be suspended

  • rental of fondue sets will be suspended

  • activity binder and other cards will be removed

  • all counters, door handles, cupboards, drawers, stove, tables, chairs, benches, mattresses, toilets and showers outside or inside, switches, brooms will be disinfected after each visitor departure

  • the dishes will be cleaned with hot water and soap by the visitor before leaving their accommodation. The next visitor will be free to re-wash it before use if they feel the need.

  • we ask you to bring a tablecloth for picnic tables around the outdoor fire pit

 

4 / On site

  • visitors of the same household will be able to walk together and do the activities on our site without social distancing necessary

  • visitors coming from different households must respect the social distance of 2 meters between them

  • access to the hiking trails of the Rocher Capitaine and the Sentier des Aventuriers will be authorized provided that the social distance of two meters is respected between visitors not belonging to the same household

  • Access to the hiking trails of the Rocher Capitaine and the Sentier des Aventuriers as well as access to the lake will be authorized provided that the social distance of two meters is respected between visitors not belonging to the same household

  • the loan or rental of sports equipment (volleyball, tennis rackets, pétanque balls, Disc Golf disc, etc.) will be authorized and subject to disinfection after each visitor has used it