LES TOITS DU MONDE
(hereinafter the “Company”)
LAST UPDATED: April 2024
INTRODUCTION
1. We recognize that your privacy is very important and take it seriously. This Privacy Policy describes the Company’s policies and procedures regarding the collection, use, and disclosure of your information when you visit and/or use this website accessible at https://www.lesToitsDuMonde.ca/ (hereinafter the “Website”).
2. We do not use your personal information for any purpose other than the proper management of your reservation and our website, and we do not sell it to third parties.
COLLECTION AND USE
3. We collect two types of personal information: information necessary for navigating and operating the website, and information necessary for managing your reservation at our establishment (name, phone number, email address).
Your personal information collected on our website is used solely to diagnose website issues, manage technical problems, maintain security, analyze aggregate data such as the total number of visitors, traffic, and demographic trends, and monitor User Content and users as required or necessary to comply with the Copyright Act, the Canadian Anti-Spam Act, the Quebec Act respecting the protection of personal information in the private sector, the Canadian Personal Information Protection and Electronic Documents Act, and other applicable laws.
4. We cannot guarantee that our policy meets all the requirements of the applicable regulations in your country. However, we assure you that we strive to develop and implement a policy that adheres to the key principles of data protection, with a view to aligning with the various regulations currently in force around the world..
INFORMATION PROVIDED BY THE USER
5. You provide us with information about yourself, such as your name, phone number, and email address, when you make a reservation through our Website: . We may use your email address to send you notifications regarding the Website (including notices required by law, in lieu of communication by regular mail), all in compliance with the Anti-Spam Act. If you do not wish to receive such messages, you can always unsubscribe by following the instructions in the message. If you correspond with us via email, we may retain the content of your emails, your email address, and our responses for the purposes of staff training and to ensure proper follow-up and management of your reservation.
COOKIES
6. Our cookie policy helps you better understand the measures we implement regarding browsing our Website.
7. Each time you visit the Website, we use cookies to store or retrieve information from your browser. A cookie is a small piece of information (text file) that a website, when you use it, asks your browser to store on your device in order to remember information about you, such as your language preferences, the device you are using, your IP address, your country of origin, your browser or operating system type, the date and time you access the site, and the pages you visit. The types of cookies used are generally classified into four categories:
A. Strictly necessary cookies: These are essential for the Website to function properly and cannot be disabled.
B. Performance cookies (e.g., Google Analytics): These help us track visits and traffic sources on our Website. If these are disabled, we will not be able to determine when you visited our Website. These cookies are anonymous.
C. Functional cookies: If disabled, these cookies will prevent our features from functioning optimally or may cause them to fail entirely.
D. Targeting cookies (e.g., Facebook, LinkedIn): These are used to collect information about your activities on our Site and on other sites in order to create a profile of your interests. By disabling them, you will no longer see our targeted ads on other websites.
8. Once created, cookies generally contain no personal information other than the URL of the website that created the cookie, the duration related to the cookie’s capabilities and effects, and a random, encrypted, and unique code. The Website’s server can only read the cookies it has placed on your device; it has no access to any other information on your computer or mobile device. Thus, cookies cannot analyze your device or search it to uncover your personal information. Because of the limited information contained in a cookie, it generally cannot be used to reveal your identity or any personally identifiable information.
9. In summary, cookies are used to facilitate navigation through the Website’s pages, measure our performance, and compile statistical data. We at use the “Cookie Yes” plug-in to allow you to specify which categories of cookies you authorize us to use and store (strictly functional, performance, functionality, or targeting).
10. You may, at any time, configure your browser to block cookies. However, please be advised that doing so may prevent you from accessing certain features offered on the Website or may cause the Website to stop functioning. In such cases, the Company disclaims all liability for any consequences resulting from a deterioration in your browsing experience that occurs due to your decision to refuse, delete, or block cookies necessary for the Website’s operation. Such consequences shall not constitute damages, and you shall not be entitled to any compensation as a result.
BROWSING EVENT LOG
11. Every time you access a web page, your browser automatically reports information regarding all events that occur during your browsing session. When you use the Website, our servers automatically record certain information that your browser sends each time you visit our website in server logs. These server logs may contain information such as your web request, IP addresses, browser type, referring/exit pages, number of clicks, domain names, destination pages, pages viewed, and other information.
THIRD-PARTY PLATFORMS
12. The Company may use Google Analytics to help understand how the Website is used. Google Analytics collects information sent by your browser as part of a web page request, including cookies and your IP address. Google Analytics also receives this information, and its use of this information is governed by its privacy policies.
HOW WE SHARE YOUR INFORMATION
A. Personally Identifiable Information
13. The Company may share your personally identifiable information with third parties for the purpose of improving your experience when accessing and/or using the Website. If so, these third parties’ use of your information will be subject to this Privacy Policy. We may store personal information in locations outside the Company’s direct control (for example, on servers or in databases hosted by third-party hosting providers).
14. When you use third-party platforms to book a stay with us (such as Airbnb, Glamping-Hub, or others), you are subject to their privacy policies, and we cannot be held responsible for their use of your information. The use of personal information they disclose to us (such as your name, email address, phone number, etc.) is governed by this Privacy Policy.
15. The Company may disclose your personal information if required by law or a subpoena, or if we believe it is reasonably necessary to comply with a law, regulation, or legal request; to protect the safety of any person; to address fraud, security, or technical issues; or to protect the rights or property of the Company.
B. Non-Personally Identifiable Information
16. We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand usage patterns for certain platforms, such as Statistics Canada, Tourisme Laurentides, Economic Development Canada, or the Quebec Ministry of Tourism.
17. We do not display third-party advertisements on our website.
HOW WE PROTECT YOUR INFORMATION
18. The Company uses commercially reasonable physical, administrative, and technical measures to preserve the integrity and security of your personal information. We cannot, however, assure or guarantee the absolute security of the information you transmit to the Company or guarantee that your information stored on the Des Toits du Monde platform cannot be accessed, disclosed, altered, or destroyed as a result of a breach of any of our physical, administrative, or technical measures.
19. As mentioned, although there is no such thing as zero risk in information technology, the Company has taken the necessary measures to ensure the security of your personal information:
• The Website, extensions, scripts, and other programming code enabling the Site’s various features are regularly updated to correct any potential security vulnerabilities;
• Access to the administration panel of this Website and related services (such as Google Analytics, Google AdSense, and email accounts) is password-protected;
• Access to the interfaces for managing your personal information requires a secure web browser that is regularly updated and devices equipped with security features (automatic lock, antivirus software and apps, passwords, etc.);
• This Website uses an SSL security certificate that ensures your data is encrypted when it is sent from your device to the server;
• Tools have been installed on the Website to continuously analyze, detect, and eliminate potential malicious threats. These threats include malicious code (malware), malicious URLs, and hacking attempts;
20. In the event that personal information is compromised due to a security breach, the Company will promptly notify the individuals whose personal information has been compromised, in accordance with the notification procedures set forth in this Privacy Policy, or as otherwise required by applicable law.
RETENTION PERIOD
21. Your personal information is retained by the Company only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. If we no longer have a legitimate business interest in continuing to process your personal information, we will delete or anonymize it; or if this is not possible (because, for example, your personal information has been stored in backup archives), we will store your personal information securely and ensure that it is no longer processed until it is
YOUR CHOICES REGARDING YOUR DATA
22. You may, of course, choose not to submit personally identifiable information through the Website, in which case the Company may not be able to provide you with access to certain web pages or features. You may update or correct the information and preferences you have entered in your profile.
LINKS TO OTHER WEBSITES
23. We are not responsible for the practices of websites linked to or accessible from the Website, nor for the information or content found on them. Please remember that when you use a link to go from the Website to another site, our privacy policy no longer applies. Browsing and interacting on any other website, including those linked from our site, are subject to that website’s own terms and policies.
CHANGES TO OUR PRIVACY POLICY
24. If we change our privacy policies and procedures, we will post those changes on this page to keep you informed about the information we collect, how we use it, and under what circumstances we may disclose it. Changes to this Privacy Policy will take effect when they are posted on this page.
IDENTITY OF THE DATA CONTROLLER
25. If you have any questions regarding our practices or this privacy policy, please contact the data controller responsible for your personal information at info@lesToitsDuMonde.ca or send a letter to:
Les Toits du Monde,
Attention: Privacy
Address: 1777 Chemin des Faucons, J0W 1R0 Nominingue, Canada, QC